Floral arrangement background

Legal information

This page sets out important legal information for Gormeli (ABN and trading details), consumer rights under Australian law, privacy and dispute procedures.

  • Trading name: Gormeli
  • ABN: 12 345 678 901
  • Registered address: 22 Market Street, Sydney NSW 2000, Australia
Studio workspace

Business & regulatory details

Gormeli operates in Australia and complies with applicable federal and state laws including the Australian Consumer Law and the Privacy Act.

BusinessGormeli
ABN12 345 678 901
Address22 Market Street, Sydney NSW 2000
EmailGormeli@outlook.com

Consumer guarantees & refunds

Your rights as a consumer in Australia are protected by the Australian Consumer Law (ACL). We summarise key points below.

Goods and services must be of acceptable quality, fit for purpose and match description. Remedies under ACL may include repair, replacement or refund depending on the issue and timeframe.

Custom floristry made to order may have limited cancellation rights. Refunds for change of mind are not automatic; valid defects or non-conformance are covered by ACL. See our full terms for specifics.

We arrange delivery and venue setup. Risk transfers as set out in our Terms. For lost or damaged items during transit, notify us immediately and retain evidence for assessment.
Floral delivery

Privacy & data handling

We collect information necessary to provide services, process orders and comply with legal obligations. Full details in our Privacy Policy.

Read privacy policy
Founder photo

Data controller: Gormeli

For privacy enquiries or to exercise your rights under the Privacy Act 1988 (Cth), contact our privacy officer at Gormeli@outlook.com. Complaints can also be made to the Office of the Australian Information Commissioner (OAIC).

Intellectual property

All creative works, images and content on this site are the property of Gormeli or used under licence. Reproduction without permission is prohibited. For licensing enquiries email Gormeli@outlook.com.

Design details

Dispute resolution & governing law

We aim to resolve complaints promptly. If you have a dispute, please raise it with us via Contacts. If unresolved, you may escalate to:

  • NSW Fair Trading (for state-level consumer issues)
  • Australian Competition and Consumer Commission (ACCC) for national consumer law matters
  • Office of the Australian Information Commissioner (OAIC) for privacy complaints

This agreement is governed by the laws of New South Wales, Australia. Courts of NSW have exclusive jurisdiction.

Legal notices

Notice address:
22 Market Street, Sydney NSW 2000

Service email:
Gormeli@outlook.com

Jurisdiction:
New South Wales, Australia